Whenever possible you will be given an appointment with your usual doctor. When this is not possible, you will have access to one of the other doctors or the doctor on call for out of hours services. In the event of a medical emergency you will be seen by the most available doctor.
While we attempt at all times to see you at the time of your appointment, matters requiring priority, and unexpectedly complicated consultations may cause delays. Your understanding and patience is always appreciated. If you have a number of problems or one that requires more time, please ask for a long appointment. Full checks, Pap smears and insurance medicals usually require long appointments.
On arriving at the surgery for your appointment, you are requested to present to the reception desk. Our staff make every effort to be efficient, courteous and to maintain confidentiality when carrying out their duties. At times, they work under considerable pressure and there may be short delays in handling appointments, accounts or transferring calls.
They are willing to help with all enquiries concerning the medical practice, which would not normally be handled by your doctor.
Appointments may be made by telephoning (03) 6344 7177 after 8am weekdays and 9am weekends.
Online appointments can be made by clicking here.